The agents could potentially help in more limited roles — like managing lines, directing passengers or helping move people through the checkpoint process — to free up trained TSA officers for critical security functions.
Ah yes, ICE who is famously known for helping people, de-escalating situations and assisting other authorities in performing the job those are trained for.
Ah yes, ICE who is famously known for helping people, de-escalating situations and assisting other authorities in performing the job those are trained for.