We live in the age of EVERYTHING MUST BE RATED 5 STARS! Anything below that, even a 4 star review, is seen as utterly terrible.
I’ve heard there are places that will pull you in for performance reviews if a customer rates you 4 stars or below. My memory is telling that was in relation to Über, but I may be wrong.
Daddy loves plowing the soil (the soil is your mom)