Hi everyone, I recently purchased a new car (24 mazda cx5) that supports android auto. I’ve never had this feature before and so I’m new to it, but so far it’s been working really well. I am having an issue with voice commands, specifically for calling and texting. Voice commands work for changing music or playing something else from my playlist, but when I say “call mom” for example, it pops up what I said on screen but then nothing happens. I have tried multiple times with different ppl and I have tried sending texts. It will register what I am saying but then it just goes back to Google maps. I know calling works through the car tho, because I have recieved calls and if I use the touch screen to access my contacts, I can make call that way. It will also notify me when I recieve a text message. And I know I have service when I have tried to make calls. I tried searching online but didn’t have much luck. Thanks!
My car says it’s up to date My phone is up to date Yes it’s connected via USB c I haven’t found any settings in the car to change for that Yes I have trained the voice model.
Have you tried contacting the dealership to see if there’s a defect or a problem you aren’t aware of?
Also, have you tried a different phone? Had a friend try to use their phone to connect and make a call using voice commands?