Long story short, he’s an ignorant asshole. Sorry I don’t have enough time atm to list all the detaills lol. Gamer Nexus recently made another post about him and his company which was also going around on lemmy.
Edit: someone else made a good summary https://lemmy.zip/comment/13100245
https://gamersnexus.net/gn-extras/our-response-linus-sebastian
They aren’t supposed to have every setting tho. It’s mainly focused for average user, power users can figure it out and most prefer CLI anyway. Having too many settings can be intimidating for new users.